Which email tools does Lucky You work with?
Klaviyo, Omnisend, Mailchimp, ActiveCampaign, Brevo and Shopify customers, plus custom webhooks for anything else and Shopify Flow. Integrations are available from the Growth plan. API keys you provide are encrypted at rest with AES-256.
Connect a Provider
What reaches ActiveCampaign and Brevo?
A contact per lead, with the prize, the discount code and the campaign on it in fields Lucky You creates for you, and the list you choose for shoppers who opted in. Brevo can also send one double opt-in confirmation email. Only a ticked box subscribes, and Lucky You never unsubscribes anyone.
ActiveCampaign and Brevo
Can leads go to Shopify Email?
Yes. Turn on Shopify customers and every lead becomes a Shopify customer tagged Lucky You. Shoppers who ticked your marketing box are subscribed to email marketing, as confirmed opt-in when they verified their email by code, which is what Shopify Email needs. With verification on, nobody is subscribed until the code is confirmed.
Shopify Customers
What can Shopify Flow do with Lucky You?
Lucky You sends six triggers: email captured, reward won, reward code unused after a number of days, reward code redeemed, campaign started and campaign ended. Two actions let a workflow pause or start a campaign, under the same plan limits as the app. Flow is available on Growth and above.
Shopify Flow
Can I see Lucky You inside my Shopify admin?
Yes. A card on the customer page lists what that customer won and whether they used it, a card on the order page shows the Lucky You code and the revenue it is credited with, and discounts Lucky You manages warn before you delete one customers still hold codes for. Shopify Sidekick can answer questions about your campaigns from counts only, never email addresses. Both are on every plan.
Admin Cards and Sidekick
Can I control which events get synced?
Yes. You choose which events are sent to each connected provider, so a tool that only needs verified leads does not have to receive everything else as well.
Choose Events
How do I check whether my leads actually reached Klaviyo?
The delivery log records every sync attempt, filterable by provider, by status and by event. A failed delivery shows the full error and the original payload, so a problem can be diagnosed from the log itself rather than guessed at.
Delivery Logs
Can I send leads somewhere that is not a supported provider?
Yes, with a custom webhook. That covers Zapier, Make and n8n, and by extension anything those can reach. Custom webhooks are logged in exactly the same way as the built-in providers.
Custom Webhooks
What happens if my email provider is down?
The shopper is unaffected. Integration syncs never block the customer experience, so a provider being down slows nothing on your storefront and costs you no leads — the events are logged, with the error, for you to see afterwards.
Retries and Failures